Movistar Arena
How to survive a concert here
Formerly WiZink Center · Palacio de los Deportes · Palacio de Deportes de la Comunidad de Madrid · Most people still search for it that way
The Movistar Arena (formerly the WiZink Center) holds up to 17,453 people at a concert and is the easiest large venue in Madrid: three metro lines, right in the Salamanca district and with a cloakroom of its own. Almost everything that goes wrong here is avoidable with ten minutes of preparation.
Data checked on 29/09/2026
The WiZink Center —officially the Movistar Arena since 2025, and for several generations the Palacio de los Deportes— is Madrid’s reference indoor venue for mid-sized concerts: up to 17,453 people, on Avenida de Felipe II, in the heart of the Salamanca district.
Its great advantage is the location. You are inside the city, with three metro lines within walking distance and service until 01:30. Nobody gets stranded here.
What does go wrong is the predictable stuff: people having the cap taken off their bottle at the door, people turning up with a bag that is too big without knowing there is a cloakroom for €2, and people joining the queue at Goya when a ten-minute walk would have got them home sooner. The guides below are about exactly that.
WiZink, Movistar Arena, Palacio: it is the same building
Three names, one building. Palacio de los Deportes is the historic one, WiZink Center is what almost everyone still says, and Movistar Arena has been the official name since 2025. All three lead to the same place on Avenida de Felipe II.
In practice this only gets in the way twice. When buying: searching the listings under the old name makes it easier to land on a resale site than on the official one. And when arriving: your ticket may say one name and the sign on the façade another.
The metro is unaffected, because no station carries the venue’s name. They are Goya (L2 and L4) and O’Donnell (L6), and they have always been called that.
Guides for this venue
- 01Getting there and out at nightMetro, night buses, ride-hailing and the route around the exit crush.
- 02Bag rules and storageExact size limits, prohibited items and where to leave your suitcase.
- 03Hotels and where to stayWhere to sleep with no transfers and no dependence on the last train.
- 04Where to eat nearbyWhere the affordable options cluster and how far they really are.
- 05Seating plan, sections and capacityHow many people fit, what you see from each area and which gate to use.
The seating plan, with advice
Movistar Arena seating map
Tap a section to see the view, how you get out and the atmosphere.
No section selected. The map is schematic: it helps you understand where you land and which way you will exit, not pick an exact seat.
Every section, in detail
Front stage
The strip of floor right in front of the stage. Sold separately and pricier, and also standing and unnumbered: inside the front stage, whoever arrives first is at the front. It is the hardest area to get out of, because the whole floor is between you and the doors. If your tour does not sell a front stage, this is general floor.
Floor
Standing and unnumbered: what you get depends on when you arrive, not on your ticket. From halfway back you still see the stage well and you get out much sooner. Wheelchairs and crutches are not allowed on the floor: with reduced mobility, your ticket is in the stands.
Goya end
The stand facing the stage head-on, on the Calle Goya side. It is the furthest from the stage, but the only one that sees the show straight on, with no sound towers in the way. That side lets you out straight towards Goya metro: convenient, and exactly why that is where the queue builds up at the end.
Fuente del Berro side
Side stand on the Calle Fuente del Berro side. You see the stage in profile, and the closer you are to it, the more side-on: avoid the front rows right by the stage, which sit almost under the sound towers. The advantage is the exit: you are on the opposite side from Goya, handier for O'Donnell (L6), which is far less used.
Felipe II side
Side stand on the Avenida de Felipe II side, the main façade and the one with the box office. Same side-on view as the opposite stand and the same rule: avoid the front rows by the stage. On the way out that whole pavement heads to Goya; if you want the metro without a queue, walk to O'Donnell (L6) or ten minutes to Príncipe de Vergara.
Upper tier
The top ring, wrapping both sides and the Goya end. Distant, with the sound bouncing off the roof, but the atmosphere is usually the best in the arena. The problem is getting out: every upper tier empties down the same stairs and that is where the bottleneck forms. If you are in a hurry, start heading down during the last encore.
Frequently asked questions
How many people fit in the WiZink Center for a concert?
Up to 17,453 people with a standing floor, according to the Comunidad de Madrid, which owns the building. In its smaller formats it drops to 8,706 (Ring Plus) or 5,630 people (Ring), and an expansion to 20,008 concert places has been approved.
Are the WiZink Center and the Movistar Arena the same place?
Yes. It is the same arena on Avenida de Felipe II: originally the Palacio de los Deportes, WiZink Center from 2016 to 2024 and Movistar Arena since January 2025. The metro stops have not changed their names: Goya (lines 2 and 4) and O'Donnell (line 6).
Is there luggage storage or a cloakroom at the Movistar Arena?
Yes, at €2 per garment or item, cash or card. The outdoor storage opens half an hour before doors next to the Felipe II box office and, on some nights, on Calle Fuente del Berro. It is a cloakroom, not left luggage for suitcases.
Can I bring food into the WiZink Center?
Yes, packaged food that needs no cutlery, with no glass containers and no food with shells. Drinks only in a plastic container with no cap, 50 cl maximum and no alcohol. Bags up to 25 litres.
Which gate do I use at the WiZink Center?
The one printed on your ticket, which depends on your area. There are gates on four streets: Goya (14 to 33), Felipe II (70 to 76 and 01 to 09), Jorge Juan (54 to 65) and Fuente del Berro (38 to 53). The reduced-mobility entrance is at gates 14 and 15.
Is there parking at the WiZink Center?
Yes, a 24-hour public car park under the venue itself, with 867 spaces according to the Comunidad de Madrid. It has two entrances: Calle Lombia at the corner of Jorge Juan, and Calle Goya at the corner of Fuente del Berro. You can book a space before you arrive.
Concerts at Movistar Arena
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Sources
- Movistar Arena — help and entry rules
- Metro de Madrid — timetables and lines
- CRTM — Madrid Regional Transport Consortium
- Movistar Arena — plan your visit (gates and storage)
- Movistar Arena — the venue (formats and capacity)
- Comunidad de Madrid — Movistar Arena (Palacio de Deportes) fact sheet
- Live Nation — ticket areas for a Movistar Arena concert (Pitbull, 2026)
Independent guide. We do not sell tickets and we are not affiliated with the venues. If you spot an out-of-date detail, tell us and we will fix it.