Eros Ramazzotti at the Movistar Arena
Una historia importante World Tour
Movistar Arena (WiZink Center) · Av. de Felipe II, s/n, 28009 Madrid
+ Add to calendarWith a reminder the day before and a link to this guide, so you have it to hand when it counts.
Why this night is different
What weighs on this date is not the night but the calendar: anyone who bought for April 2027 has to redo travel and hotel for a year later. If you booked accommodation or transport with free cancellation, cancel it and rebook for 28 April 2028. The night itself is one of the venue's easiest: it starts at 20:00, earlier than usual, so it ends with time to spare for the metro (until 01:30, from Goya on lines 2 and 4 and O'Donnell on line 6) and, if you live nearby, even for a train home.
Heads-up for this concert
Heads up if you had a ticket for Friday 30 April 2027: the venue lists that concert as postponed to 2028, and the new date is Friday 28 April 2028, with doors at 18:30 and a start at 20:00. The venue's page does not explain what happens to tickets already bought: check with wherever you bought yours before assuming anything. Under-14s can only enter with an adult, which is the venue's general rule.
Your night, step by step
How to get out when it ends
The Movistar Arena has three metro lines and service until 01:30, so the real risk is not being stranded without transport: it is the human bottleneck at the Felipe II exit towards Goya during the first half hour after the last encore.
The key
Metro until 01:30 at the Movistar Arena. Leave through O'Donnell (line 6) or walk ten minutes to Príncipe de Vergara: you get home sooner than queuing on the Goya platform.
The way out, option by option
The Felipe II entrance (main access) overwhelms the pavement towards Goya. Leaving through Goya 2 towards O'Donnell spreads the flow.
How each exit gets saturated
Minutes elapsed since the concert ends. An estimate from the venue's capacity and number of metro lines, not real-time crowd data.
| Option | 0-15 | 15-30 | 30-45 | 45-60 | +60 |
|---|---|---|---|---|---|
| Venue metro3 lines spread out the exit. | Venue metro, 0-15 min: some queue | Venue metro, 15-30 min: some queue | Venue metro, 30-45 min: some queue | Venue metro, 45-60 min: clear | Venue metro, +60 min: clear |
| Walk to another stationTowards Príncipe de Vergara (L2/L9). | Walk to another station, 0-15 min: some queue | Walk to another station, 15-30 min: some queue | Walk to another station, 30-45 min: clear | Walk to another station, 45-60 min: clear | Walk to another station, +60 min: clear |
| Ride-hailing / taxiThe exit traffic is the bottleneck, not the app. | Ride-hailing / taxi, 0-15 min: gridlocked | Ride-hailing / taxi, 15-30 min: gridlocked | Ride-hailing / taxi, 30-45 min: busy | Ride-hailing / taxi, 45-60 min: some queue | Ride-hailing / taxi, +60 min: some queue |
| Night bus (N2, N5, N6)Fewer people use it, but it runs infrequently. | Night bus (N2, N5, N6), 0-15 min: busy | Night bus (N2, N5, N6), 15-30 min: busy | Night bus (N2, N5, N6), 30-45 min: some queue | Night bus (N2, N5, N6), 45-60 min: some queue | Night bus (N2, N5, N6), +60 min: some queue |
- clear
- some queue
- busy
- gridlocked
The venue does not publish a fixed pick-up point. Cabify has been its official mobility partner since 2026 and coordinates high-demand departures. In practice, walk two or three streets into the neighbourhood and order from a street with normal traffic.
What you can bring and what gets taken
The Movistar Arena allows backpacks and bags of up to 25 litres, and drinks only in plastic, capless and no larger than 50 cl. What most people do not know is that there is a cloakroom and outdoor storage at €2 per item, though not for suitcases.
The key
At the Movistar Arena: a bag of 25 L or less and a 50 cl plastic bottle with no cap. If something fails the check, there is €2 outdoor storage next to the Felipe II box office.
What gets past security
Everything at a glance, under Movistar Arena's rules.
Gets in
- Power bank / charger
- Phone
- Plastic bottlePlastic bottle only, NO CAP, 50 cl maximum. No alcohol allowed.
- Small folding umbrella
- Everyday backpackUp to 25 L of capacity.
- Food
Does not get in
- Glass containerGlass does not get into any venue.
- Large / non-folding umbrellaNon-folding umbrellas do not get in.
- Cabin suitcase / holdallWell over what is allowed at the entrance.
- DSLR or professional cameraProfessional gear not allowed without accreditation.
- Selfie stickExpressly prohibited.
- Tablet or iPadExpressly prohibited.
- Sunflower seeds, peanuts (shelled)Expressly prohibited: they end up on the venue floor.
- Alcoholic drinkAlcohol is not allowed in.
Also banned here: Motorcycle helmets · Banners larger than A3
This venue has a cloakroom
Cloakroom and outdoor storage at €2 per garment or item, cash or card. The outdoor storage opens half an hour before doors next to the Felipe II box office and, on some nights, also on Calle Fuente del Berro; inside there are several cloakrooms, opened depending on the event. It is a cloakroom, not left luggage.
Coming with a suitcase? The venue cloakroom will not take it: you need left luggage before you arrive.
Find storage in MadridWhere to sleep that night
Sleeping near the Movistar Arena is one of the few easy things about this venue: you are in the middle of the Salamanca district, with metro until 01:30 and the option of walking back in ten or fifteen minutes if you stay around Goya or Príncipe de Vergara.
The key
Near the Movistar Arena you walk back in 10 or 15 minutes from Goya or Príncipe de Vergara. On a budget, sleep on metro line 2: it saves you the interchange exactly when the metro is at its fullest.
Where to stay near the venue
Every option within walking distance, ranked by transport connections.
Affiliate link. It does not change what we recommend.
Where to eat before or after
Around the Movistar Arena there are 121 places to eat within 450 metres, so here the problem is not finding somewhere: it is that you are in the Salamanca district, and that many kitchens close before you get out of the concert.
The key
There are 121 places to eat within 450 metres of the Movistar Arena. Eat beforehand: on the way out, the options shrink to a handful of chains.
Where you will be sitting
Movistar Arena seating map
Tap a section to see the view, how you get out and the atmosphere.
No section selected. The map is schematic: it helps you understand where you land and which way you will exit, not pick an exact seat.
Every section, in detail
Front stage
The strip of floor right in front of the stage. Sold separately and pricier, and also standing and unnumbered: inside the front stage, whoever arrives first is at the front. It is the hardest area to get out of, because the whole floor is between you and the doors. If your tour does not sell a front stage, this is general floor.
Floor
Standing and unnumbered: what you get depends on when you arrive, not on your ticket. From halfway back you still see the stage well and you get out much sooner. Wheelchairs and crutches are not allowed on the floor: with reduced mobility, your ticket is in the stands.
Goya end
The stand facing the stage head-on, on the Calle Goya side. It is the furthest from the stage, but the only one that sees the show straight on, with no sound towers in the way. That side lets you out straight towards Goya metro: convenient, and exactly why that is where the queue builds up at the end.
Fuente del Berro side
Side stand on the Calle Fuente del Berro side. You see the stage in profile, and the closer you are to it, the more side-on: avoid the front rows right by the stage, which sit almost under the sound towers. The advantage is the exit: you are on the opposite side from Goya, handier for O'Donnell (L6), which is far less used.
Felipe II side
Side stand on the Avenida de Felipe II side, the main façade and the one with the box office. Same side-on view as the opposite stand and the same rule: avoid the front rows by the stage. On the way out that whole pavement heads to Goya; if you want the metro without a queue, walk to O'Donnell (L6) or ten minutes to Príncipe de Vergara.
Upper tier
The top ring, wrapping both sides and the Goya end. Distant, with the sound bouncing off the roof, but the atmosphere is usually the best in the arena. The problem is getting out: every upper tier empties down the same stairs and that is where the bottleneck forms. If you are in a hurry, start heading down during the last encore.
Frequently asked questions
Has the Eros Ramazzotti concert in Madrid been postponed?
Yes. The Friday 30 April 2027 concert at the Movistar Arena is listed on the venue's website as postponed to 2028, and the new date is Friday 28 April 2028.
Is my 2027 ticket still valid?
The venue's page does not say. Check with wherever you bought your ticket before assuming anything: they know whether it carries over to the new date or whether there is a refund.
What time is the 2028 concert?
Doors at 18:30 and start at 20:00 on Friday 28 April 2028, according to the venue's website.
Can I bring a bottle of water?
Not a sealed one. The Movistar Arena only allows drinks in a plastic bottle with no cap, 50 cl maximum, and no alcohol. Bags must be small: up to 25 litres.
Concerts at Movistar Arena
See all →Data verified on
Sources
- Movistar Arena — help and entry rules
- Metro de Madrid — timetables and lines
- CRTM — Madrid Regional Transport Consortium
- Movistar Arena — plan your visit (gates and storage)
- Movistar Arena — the venue (formats and capacity)
- Comunidad de Madrid — Movistar Arena (Palacio de Deportes) fact sheet
- Live Nation — ticket areas for a Movistar Arena concert (Pitbull, 2026)
Independent guide. We do not sell tickets and we are not affiliated with the venues. If you spot an out-of-date detail, tell us and we will fix it.